Gloria Lombardi

About the Author Gloria Lombardi

Gloria is the founder of Marginalia, future of work magazine.

Communication

Manage your forms in the cloud for effortless processing

There was a time when it was common to print a form, fill it in with a pen, and then scan it to save it back to the system. While most companies now use online forms of some kind, there’s still friction for the end-user if they have to save a document to their desktop first. A fully digital experience is better, and PDFfiller offers easy PDF editing in the cloud and full-featured form workflows to transform your ‘paperwork’.

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Leadership

How to bridge the engagement gap through strategy and technology

The mobile employee engagement platform, StaffConnect, has launched a new e-book, ‘Can Technology Solve the Employee Engagement Crisis?’, which explores the drivers and factors that contribute to engagement in the modern enterprise. MARGINALIA spoke with VP of Marketing, Geraldine Osman, to discuss how organisations can bridge the engagement gap through the right use of strategy and technology.

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Innovation

Artificial Intelligence: economic gains, ethics, and workforce wellbeing

The adoption of AI demands a new way of thinking about technology, business development, and strategic execution. “If done correctly, the economic and productivity gains could be extraordinary,” says PwC’s AI Programme Leader, Rob McCargow. In this interview, he shares with MARGINALIA the key findings from their recent study. He points to the ethical matters that must be considered, and offers guidance to maximise your AI impact.

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Book reviews

Humility – the key to success in the smart machine age

Machines are becoming embedded in every area of business, enhancing many operational processes. So what’s going to help people stay relevant at work? According to University of Virginia Darden School of Business Professor, Ed Hess, “the quality of the human component of the organisation” is very much needed. MARGINALIA spoke with Hess to discuss his new book, Humility Is the New Smart.

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Communication

Mapping the employee experience in the digital workplace

Which digital workplace tools create better employee experiences? What value can they deliver? And how can an organisation select the right tools for its situation? The Real Story Group has published the EmpEx 200 to explore the categories of digital tools while considering the employee experience. The chart showcases 200 tools that dominate the digital workplace experience. MARGINALIA spoke with founder Tony Byrne to find out what businesses can make of the chart and its underpinning research.

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Innovation

The impact of artificial intelligence on the future of jobs

“In many cases the nature of jobs will change rather than disappear because of AI.” Euan Cameron is the first UK artificial intelligence leader at PwC. In the newly created role, he is responsible for AI across the UK firm, helping PwC itself and clients identify opportunities to embrace the shift to automation. MARGINALIA spoke with Cameron to explore PwC’s latest research, ‘UK Economic Outlook’, and his views on the impact of artificial intelligence on the future of jobs.

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Communication

Working with intelligent digital documents, anywhere

As part of its Document Cloud offering, Adobe has just launched the Adobe Scan app. Powered by artificial intelligence and automatic text recognition technology, the new mobile app promises to “re-imagine how we capture the world around us,” as Group Product Marketing Manager, Lisa Croft, puts it. MARGINALIA spoke with Croft to explore how Adobe Scan helps people capture and action the information around them on any device.

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Communication

Helping staff create excellent customer experiences via mobile

“Businesses need to reimagine how they organise themselves in order to leverage mobile technology trends.” Gary Topiol, Managing Director EMEA at the workplace performance company, Nudge Rewards, tells MARGINALIA how organisations can support a successful work-anywhere mobilised workforce and engage their customer-facing teams effectively. Topiol advocates for a rethinking of old organisational structures and processes. Plus, he points out the need to focus on the emotional connections with dispersed staff in a mobile, digital workplace age.

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Communication

Creating a digital destination for business transformation

Igloo Software helps companies around the world transform their business with a digital workplace platform that brings teams and resources together to drive productivity and support a positive corporate culture. In this interview, Vice President of Marketing, Mike Hicks, shares the best practices to create a digital destination that helps an organisation to improve communication, collaboration, knowledge sharing and employee engagement.

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Communication

Creating a connected workplace with an evolved SharePoint platform

To tie in with the SharePoint Virtual Summit, MARGINALIA spoke with Dan Holme, Director of Product Marketing for SharePoint and Yammer, about what to expect from Microsoft in the future. Holme shares the latest, biggest announcements including the promising ‘Communication Sites’ within SharePoint. He also delves into the underused features of SharePoint and explains the difference between Yammer and Microsoft Teams.

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Innovation

Cognitive engines, collaboration, and the intelligent workplace

We should not feel intimidated by the rise of the machines, says Ed Brill, Vice President, Offering Management and Design, at IBM Collaboration Solutions. In this interview, he tells MARGINALIA how cognitive computing has already created many advantages inside and outside of IBM. He also shares some recent and upcoming offerings – such as ‘Orient Me’ and ‘Watson Workspace’. IBM is building on the future of work through innovation and machine learning.

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Event reviews

Intranet Now – bringing the future of work to the present

What’s the link between the intranet ‘now’ and the future of work? Learn more from Intranet Now conference founder, Wedge Black. In this interview, he describes the latest developments in the intranet industry and shares valuable intranet lessons and stories with MARGINALIA. Readers are of course encouraged to get involved in his fourth event — the largest intranet conference in the UK — Intranet Now 2017 will take place on 5th October in London.

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